This API is intended for the interaction of integrations, sites or mobile applications with the system.

When working with the API, you must use the actual methods. Previous versions of query parameters are preserved for compatibility and are not recommended for use.

All requests must be sent to the URL:{method_name}

For example, for the /update/ticket method, the URL for sending requests would be

All requests are accepted only via https with UTF-8 encoding. The response is in JSON format.

Data of "Date" type is specified in Y-m-d format (for example, 2022-01-01), data of "Date/Time" type — in Y-m-d H:i format (for example, 2022-01-01 00:00).