Initializing a message from a client and widget methods

Initializing a message from a client

Method for sending messages to the widget with its opening-creating a chat: window.usedeskMessenger.sendMessage


The method accepts parameters

message Required parameter. The text that will be sent to the widget on behalf of the current client
name Client's name
email Client's email
phone Client's phone
token Required parameter. A signature that uniquely identifies the user and his chat on any device to save the history of correspondence (our system generates it, a limit at least 64 characters).

To get a chat token to use the userIdentify() method, run the window.usedeskMessenger.getChatToken() command


If you require to fill email before opening chat, the system will wait until the chat window opens and immediately send a message.

Request example
window.usedeskMessenger.sendMessage({message:"Any text"})