Single article
GET https://secure.usedesk.com/uapi/support/{account_id}/articles/{id}, {account_id} — Knowledge base ID in the system, {id} — Article ID.
Warning. If you use the server version of Usedesk, you will have a different URL of methods. Check the URL for the API with our team — support@usedesk.com.
* — required fields
Parameter | Value |
|---|---|
| api_token* | Channel API token |
PHP request example
$baseId = 2;
$articleId = 96;
$data = array(
'api_token'=> 'e1cbe1c1c9d910ef2ae975215644cb53dd555de4',
);
$curl = curl_init();
curl_setopt($curl, CURLOPT_URL, 'https://secure.usedesk.com/uapi/support/'. $baseId .'/' . $articleId . '?' . http_build_query($data));
curl_setopt($curl, CURLOPT_RETURNTRANSFER, true);
$result = curl_exec($curl);
curl_close($curl);
return $result;Example of a response from server
{
"id": 96,
"title": "How to sign in",
"text": "\u003Cp\u003EPress \u003Cem\u003EStart \u003C\/em\u003E\u003Cbr\u003EFill in all the fields\u003Cbr\u003EConfirm your phone number \u003Cbr\u003ECheck your email \u003C\/p\u003E\u003Cp\u003Eprivate\u003C\/p\u003E",
"public": 0,
"order": 4,
"is_rating": 0,
"rating": {
"positive": 0,
"negative": 0
},
"category_id": 34,
"collection_id": 123,
"views": 46,
"created_at": "2017-08-02 06:14:41"
}Description of response parameters
| Parameter | Description |
| id | Article ID |
| title | Article Title |
| text | Article text |
| public | Flag indicating the publicity of the article |
| order | The order in which the article is displayed |
| is_rating | Flag indicating the ability to rate the article |
| rating | Rating array
|
| category_id | Category ID |
| category_title | Category name |
| collection_id | Section ID |
| collection_image | Section image |
| views | Number of views |
| created_at | Creation date |