Specificity of sending webhooks in different types of channels

Ticket channel

Where the message is sent from

Comment type

Webhook

Ticket interface Internal Comment creating, type = private
Ticket interface External Comment creating, type = public
Trigger Internal
Ticket changed
Trigger
External Ticket changed


Chat channel

Where the message is sent from
Comment type
Webhook
Ticket interface
Internal
Creating a comment, type = private
Ticket interface
External
Creating a comment, type = public
Webhook of a new chat message
Chat interface
Internal
Chat interface
External
Webhook of a new chat message
Ticket interfaceInternal
Ticket changed
Ticket interfaceExternalWebhook of a new chat message